FIS Benefit Online

Privacy Policy

Privacy Policy – FIS Benefit Online

At FIS Benefit Online, your trust is our highest priority. We are dedicated to protecting the privacy and security of the information you choose to share with us. This Privacy Policy explains how we collect, use, manage, and safeguard your data. By using our website, you consent to the practices described below. If you do not agree with any portion of this policy, we encourage you to discontinue use of the site.

Information We Collect

To create a safe, customized, and effective online experience, FIS Benefit Online may collect both personal and non-personal information. This allows us to enhance our services, tailor content to your needs, and provide better overall support.

Mobile Messaging & SMS Updates

When you opt in to receive SMS notifications, your mobile number will be used exclusively for service-related communications, reminders, and updates you request. We will never sell or share your phone number with outside parties. All messaging practices comply with applicable privacy regulations and honor your stated preferences.

Categories of Data We May Collect

1. Information You Provide

When you fill out a form, subscribe to our updates, or reach out through the website, you may provide details such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

2. Demographic Information

We may collect general, non-identifiable demographic information (such as geographic region, age range, profession, or general interests). This data helps us understand our audience and improve our services.

3. Technical & Usage Data

While you navigate our site, we may automatically log details such as:

  • IP address

  • Browser type

  • Device information

  • Referring websites

  • On-site browsing behavior

This information is used strictly to improve functionality and measure user engagement.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience and identify usage trends. These tools do not personally identify you and may be managed or disabled through your browser settings.

How We Safeguard Your Information

FIS Benefit Online uses advanced security practices to protect personal data, including:

  • Encrypted data transfers

  • Secure hosting systems

  • Restricted access to sensitive information

Analytics and reporting data are anonymized and used only to improve website performance and services.

Links to Other Websites

Our website may include links to external platforms for your convenience. Please note that these third-party sites operate under their own privacy policies. We recommend reviewing their policies before sharing personal data, as FIS Benefit Online is not responsible for their practices.

Your Privacy Rights

You have the right to:

  • Review the personal data we hold about you

  • Request updates or corrections

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us using the information listed at the end of this policy. Requests will be handled in accordance with relevant privacy laws.

California Residents (CCPA)

If you live in California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect and how it is used

  • Request access to your personal information

  • Request deletion of your personal information, within legal limits

To make a CCPA-related request, please reach out to us using the contact information below.

New York Residents – Additional Considerations

We recognize that certain circumstances, such as personal safety or sensitive matters, require added confidentiality. New York residents may request special handling of their personal data by contacting us directly.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements, or company practices. The most recent version will always be posted here, along with the date of the latest revision. We encourage you to check back periodically.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:

FIS Benefit Online – Legal Department
PO Box 360066 Melbourne, FL 32936 United States